Through Retail Lockbox Merchant Services, we provide an Interactive Voice Response (IVR) system integrated with Paystation®. Our IVR solution facilitates an easy end-user registration and authentication process. We use the same database for validation that we utilize in Paystation®, and offer this service in a variety of languages.

The average time to complete a payment transaction using our IVR solution is approximately four minutes. Additionally, we have the ability to route and re-route end users to a live operator for non-payment transactions either to our call center or to your organization directly.

We offer a variety of options for configuring IVR, such as custom scripting, navigation, voice selection,  call routing, and many others.

For more information on our Interactive Voice Response (IVR) platform, please visit www.retaillockboxmerchantservices.com or contact us directly at (206) 624 2871.