The Premiere Lockbox, Merchant Services & Document Imaging Company

Secure, Timely, and Accurate

We help businesses reduce complexity and speed up payments with secure, technology-driven receivables solutions.

Secure. Streamlined. Proven.

At Retail Lockbox, we combine decades of experience with modern technology to deliver industry-leading receivables processing. Our secure systems and proven workflows help eliminate manual errors, accelerate cash flow, and protect your customers' sensitive information.

Whether you're a healthcare provider, municipality, utility, or property manager, we help you:

  • Reduce risk with bank-grade security protocols and compliance-first infrastructure

  • Simplify operations through custom workflows

  • Accelerate payments by turning paper and digital payments into same-day deposits

  • Gain visibility with real-time reporting

Our Services

From payment processing to document management, our services are built to move your business forward with speed, security, and accuracy.

Retail Lockbox

Streamline high-volume customer payments with same-day deposits, real-time posting, and secure processing.

ePAY

Consolidate online bill payments from multiple banks into one seamless ACH deposit and reporting flow.

Wholesale Lockbox

Process complex, high-dollar remittances with customized workflows and manual data capture for accuracy.

Remote Deposit

Scan and submit checks from your office for faster deposits and better cash flow control.

RetailWEB™

Access, search, and manage scanned payment documents anytime with our secure, web-based portal.

Lockbox Software

Get browser-based access to our full lockbox toolset—no IT setup required.

Tailored Solutions for Every Client

No two businesses are alike, and neither are their payment workflows. That’s why Retail Lockbox offers fully customized receivables and document processing solutions built around your specific needs.

Whether you need:

  • Specialized lockbox processing with multi-location batching

  • Custom document workflows for efficient internal routing

  • Integrated electronic payments that sync with your systems in real-time

Our team collaborates closely with yours to design secure, scalable systems that improve accuracy, save time, and reduce overhead.

Industries Served

Retail Lockbox, Inc. provides services across a broad range of industries, below are just a few of the industries for which we provide:

Healthcare

Secure, HIPAA-compliant payment processing for patient and insurance remittances.

Property Management

Simplify rent, HOA, and fee collections across multi-property portfolios.

Municipalities

Modernize tax, utility, and permit payment workflows with secure, scalable solutions.

Tax Entities

Speed up tax remittance and ensure compliance with automated processing tools.

Non-Profits

Accelerate donation processing and improve stewardship with real-time reporting.

Utilities

Streamline utility billing across all channels with faster, more reliable payments.